Very disappointing customer experienceI placed an order on Aug 2nd. Order was shipped on Aug 9th. Got a tracking number on Aug 13th. Then checked the status of the shipment and found out that the shipment has been rejected in the Belgium custom on Aug 13th. Today is Aug 25th. Sent multiple emails to the customer care but no response at all. Not even refunded the money. All gone! What kind of customer experience is this?
waiting!!waiting for my order still
NOT DELIVERED & NO RESPONSEverry dissapointed with there service it has been more than 1 month and i still havent received my order!!!! i have send many emails with no response!!!!!
Excellent ServiceOrdered a case (24 bottles) of Affligem Blonde in Dec 2020 and it arrived here in the United States in just under 30 days in perfect condition. The outside of the box was wrapped with some plastic cushioning and inside the crate had foam peanuts throughout so every bottle was well protected. Will definitely order again. Thanks!
order arrived well packagedFor those ordering from the USA, please note it takes time for orders to be shipped. I ordered a case of beer in December and received it perfectly as ordered last week. It was packaged incredibly well. I will order again in the future.
Just as ordered....arrived safelyI placed my order for 10 bottled beers. They were all delivered safely. They were packaged in a cardboard box with dividers and foam peanuts to keep everything secure. The box was wrapped in plastic just in case. Im happy it made it here to the U.S. Thank you! I will be ordering more!
Is Anybody There?Still waiting for my order placed three weeks ago as well as an answer to my two emails requesting its status. No response. And so I have to ask, "Is anybody there?"
Incomplete order deliveredWell, they don't reply to emails, but they also don't deliver your full order. Or refund you for the missing items.
Commande non arriveeJ ai passe commande fin Octobre, paiement le meme jour via Paypal, 3 messages envoyes et personne n a repondu. Je me demande où est ma commande ?
No deliveryordered in October and the parcel is still being prepared. No-one answers emails and it's now 15 November and the order isn't with me.
Thank You!!Just received my shipment today, beer for me waffles for children. Everything was packed great and shipping to Texas was only 2 1/2 weeks. Brings back great memories of Belgium.
Still Waiting to Recieve Our OrderAloha! Still waiting to recieve Order BS204083. I Ordered my husbands favorite Beer and we are really looking forward to our shipment to arrive. The one down fall, not recieving a way to track our shipment. Hope to recieve it before end of month, eith fingers crossed.
DeliveryThey say "WE SHIP EVERYWHERE" apparently not - I ordered almost a month ago and now I am told it cannot be delivered to me. This was a special birthday gift and I am so unhappy. I would check with them first to see if you can get your order if you are not in there area.
Perfect DeliveryRecived My pakage yesterday, Thank you for a great service, and for packing it very Nice. Will order again in the near future.
Kind regards from a happy customer.
Thank you so very Muchi am from antwerp, now i live in norway.so i can order the item from belgium absolutely fantastic, order everything from food to beer. I always get what I ordered. It doesn't take long. is 100% satisfied. with best regards. carina.
Not well packedI’ve never before had to experience the disappointment of a precious bottle broken, until my last two orders. Each bottle used to be wrapped in plastic netting, the boxes were BOXES! Sturdy plastic. Now, the ‘white popcorn’ seems to be thrown into the brown paperbag-type box as an afterthought, and wrapped with what appears to be flimsy scotch tape. I really have been delighted with every order of the past. My unhappiness and low rating is directed at the way the beer is packaged for transit, and my first inquiry being ignored.
Very good deliveryI received my order from you today and I am delighted with my beer glasses. I am equally delighted with the speed in which they arrived and the wonderful packaging. Not a broken glass in sight. I shall certainly be recommending BelgianShop to others. Many thanks.
Excellent serviceI asked them to add a limited release beer that had come in after I placed my order. No problems at all thanks to Bruno.
I apologize for the hassle. My package was delivered today shortly after I wrote you.
Everything is excellent as described. I must say it was packed and padded extremely well.
Thank you very much for your help and quick response.
Many ThanksI received my order from you today and I am delighted with my beer glasses. I am equally delighted with the speed in which they arrived and the wonderful packaging. Not a broken glass in sight. I shall certainly be recommending BelgianShop to others. Many thanks.
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