Delivery Worldwide | More than 18.000 customers | N°1 Belgian Shop
Buy Online! - The best way to buy!

 

About Us BelgianShop are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales [at] belgianshop [dot] com.

Our Contact details:
BelgianShop
Tech-Nobel sa Couloury 1 Verviers 4800 Belgium
Phone: +32 87 394240
Fax: +32 87 352234
Email: sales [at] belgianshop [dot] com
451.524.706 
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment ( Visa , Mastercard and Amex.) and paypal services.

You will be given ample possibilities to communicate the delivery date, messages, special instructions and more during the order process. We encourage you to let us know as much as possible because we really want to customize your order and give it all the special attention it needs. 

It is also possible to send gifts to multiple delivery destinations during one order. For very large orders, we are happy to enter all the necessary information into our system for you. Just e-mail us or send a fax to +32 (0) 87 352234 
Shipping And Handling Your exact shipping cost depends on the delivery destination and total weight, and will always be quoted separately in the shopping cart. No surprises at the end of the order processing! 
Delivery Schedule We deliver your order right away. We will normally send your order to you in a few business days .
Back Orders If your item is not in stock, we will contact you as soon as possible. You will always be emailed with the option to cancel your order or change it.
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee At BelgianShop, we are proud of our customer service.
We don't consider an order finished until it reaches its destination. 

Money Back Rules and Limitations 

The money back guarantee applies to gifts delivered in Belgium, Luxembourg, The Netherlands, France, Germany, Switzerland, the United Kingdom and Denmark and where you use express shipping. 

We cannot be held responsible when the recipient is not at home. Please provide us with as much delivery information as possible (phone numbers, business addresses for professionals,etc.). We deliver a second time the following day, or request you for more information, but the Money Back Guarantee does not apply anymore 

In certain villages, for example a small mountain village in France or Switzerland, we cannot deliver as quickly. In that case, you will receive a clarifying e-mail from us, and the Money Back Guarantee will not apply. 


Exceptional situations such as extreme weather conditions, strikes of transportation companies, etc. cannot be accounted for by our company, and thus the Money Back Guarantee will not apply. 

An incomplete order (lack of confirmation email address,incomplete shipping address, etc.) originates from the customer only, and will not benefit from the Money Back Guarantee. 

 Delivery outside the EU may be subject to local import taxes, which are the clients responsibility where they apply. Unfortunately we cannot advise you what these charges will be and we are not responsible for them.  

 

If the customer is not at home at the time of the attempt to deliver the order, a notice will automatically be left. We strongly suggest that the customer contact the postal service promptly to arrange an appointment. If the order is returned to BelgianShop, the order can be returned to the customer, upon payment of the shipping costs again, by the customer.


For busy periods (Christmas, New Year, Mother's Day, etc.) orders will be treated on a first ordered, first served basis. However, closer to the Holiday Season we will provide more delivery details. 

Reaching Us If you need to reach us, please email us on sales [at] belgianshop [dot] com, alternatively, you can call on +32 87 394240 (International +44 +32 87 394240) or fax us on +32 87 352234 or write to us at Tech-Nobel sa Couloury 1 Verviers 4800 Belgium
Privacy Policy BelgianShop do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

 

Anti-Spam Policy

We hold a policy against spamming and do not allow the sending of an UCE (Unsolicited Commercial Email). We will only send emails when necessary to communicate with our customers who have request to receive messages. If you believe a legitimate message has been filtered out please advise the recipient by another means. We may edit our anti-spam policy at any time by publishing a new version on this website.