Brands

Very disappointing customer experience

I placed an order on Aug 2nd. Order was shipped on Aug 9th. Got a tracking number on Aug 13th. Then checked the status of the shipment and found out that the shipment has been rejected in the Belgium custom on Aug 13th. Today is Aug 25th. Sent multiple emails to the customer care but no response at all. Not even refunded the money. All gone! What kind of customer experience is this?

waiting!!

waiting for my order still

NOT DELIVERED & NO RESPONSE

verry dissapointed with there service it has been more than 1 month and i still havent received my order!!!! i have send many emails with no response!!!!!

Excellent Service

Ordered a case (24 bottles) of Affligem Blonde in Dec 2020 and it arrived here in the United States in just under 30 days in perfect condition. The outside of the box was wrapped with some plastic cushioning and inside the crate had foam peanuts throughout so every bottle was well protected. Will definitely order again. Thanks!

order arrived well packaged

For those ordering from the USA, please note it takes time for orders to be shipped. I ordered a case of beer in December and received it perfectly as ordered last week. It was packaged incredibly well. I will order again in the future.

Just as ordered....arrived safely

I placed my order for 10 bottled beers. They were all delivered safely. They were packaged in a cardboard box with dividers and foam peanuts to keep everything secure. The box was wrapped in plastic just in case. Im happy it made it here to the U.S. Thank you! I will be ordering more!

Is Anybody There?

Still waiting for my order placed three weeks ago as well as an answer to my two emails requesting its status. No response. And so I have to ask, "Is anybody there?"

Incomplete order delivered

Well, they don't reply to emails, but they also don't deliver your full order. Or refund you for the missing items.

Commande non arrivee

J ai passe commande fin Octobre, paiement le meme jour via Paypal, 3 messages envoyes et personne n a repondu. Je me demande où est ma commande ?

No delivery

ordered in October and the parcel is still being prepared. No-one answers emails and it's now 15 November and the order isn't with me.