Generally it takes a few days to process your order. If we have in stock all the items you have purchased, your order will leave our office the same day. All orders are sent from Belgium by FedEx or Taxipost. Please allow 4-12 business days delivery (it depends on the customs and delivery services in the destination country).
We ship everywhere in the world !! Usa, Canada, Australia, New Zealand, Japan, China, Brazil, EEC, Russia, ......
There is no maximum quantity. But, if you are interested in high quantities (more than 10 cases), please contact us to get your discount.
The minimum amount per order is $55.00 (shipping costs included)
Of course, and also cheese, waffles, chocolates, ....
All our prices are in US Dollars ( $2,80 = 2 US dollars and 80 cents )
The shipping costs are calculated according to the total weight of the order, and the final destination. The final price per bottle decreases if the quantity increases. This is why we suggest "to play" with the quantity to get the best price per article. .
No, the amount shown on your bill is the final price. No more taxes or fees will be added. Deliveries outside the EU may be subject to import duties, taxes and / or customs fees. These fees are not paid by BelgianShop and are not included in the price of your order. You assume full responsibility for complying with all import regulations. Customs may refuse your entry and we can not be held liable or be responsible for any additional costs incurred. If the merchandise is returned to us, and if it is not damaged, we will refund the value of the goods, but in any case, transport costs . .
We always try to give you the best service. Therefore, if an article arrives damaged, we'll replace it free of charge with your next order and add also a surprise. Or, if you prefer, we'll refund the amount of the damaged article. But, for that, you have to send us as soon as possible some pictures of the damaged order, or a document from the postal services or Fedex confirming the delivery of the damaged parcel. Without that, we cannot re-send the damaged articles or refund the amount of these articles. It may be that the pictures of the site are still not updated, and the labels, packaging ... do not correspond exactly to the items purchased. We can not updated all our products. If in doubt, please contact us before placing an order.
The customer has the right to notify www.belgianshop.com that he wants to give up his purchase, without having to pay a fine, within 14 working days from the day following the delivery of the order. As a reminder : your purchases are very carefully packed with protecting materials so that we can guarantee that the delivery will happen in the best possible conditions. All the goods we send are insured, free of charge, against damaging and theft during the transport. When getting your parcel, you must carefully check the integrity of your order and of all the articles. This must happen in the presence of the person in charge of the delivery in order to have reserves if necessary. www.belgianshop.com will only agree with the customer giving up his purchase if the genuine packaging of the article is still intact; this means that the seal and the article itself haven’t been used or damaged. The buyer must notify his decision to give up a purchase via an e-mail to firstname.lastname@example.org. The customer, provided he has notified his decision in time (within 7 working days from the day following the delivery), will then get a return authorization number. The customer always has to pay for the return costs of the parcel. The customer is kindly requested to very carefully protect the goods to be returned. BelgianShop will make the payment of the return as soon as possible (maximum 30 days), depending on the time of notification of the customer’s intention to give up his purchase and after the goods have been returned to BelgianShop. The return costs will not be paid back. If goods are improperly returned, BelgianShop can decide to refuse any further order from the customer. For any question about giving up an order, please send an e-mail to email@example.com
If the customer is not at home at the time of the attempt to deliver the order, a notice will automatically be left.
IMPORTANT: BelgianShop is not responsible for the quality of the beers, and especially Vintage. The customer can not turn against BelgianShop in case of poor quality of the product packed (or bottled)
To send all the boxes, we use Federal Express or Kilopost (Belgian post) services.
Yes. Yes. A few minutes after you have placed your order, you'll receive a confirmation. Please check to see that all the information on your order is correct.
Yes, you can input the final destination of your order in the order page.
This surcharge, based on the spot price per gallon of kerosene-type jet fuel, applies to FedEx Express transportation charges published in Europe, Middle East, India and Africa, except to the transportation charges for the following services: FedEx International Express Freight (IXF) and FedEx International Airport-Airport (ATA). NEW: for FedEx Express IXF & ATA Fuel Surcharge Table . FedEx has adopted a new fuel surcharge calculation method for FedEx Express services based on the fuel prices published monthly by the U.S. Department of Energy. This has been in effect for FedEx Express in all countries in Europe, Middle East, India and Africa since September 2, 2002 for all FedEx Express services excluding IXF & ATA and will be in effect for IXF & ATA as of March 3, 2003. This method more closely links the fuel surcharge to prevailing market prices for jet fuel, and should help FedEx and its customers respond more quickly to changes in fuel prices in the marketplace.
We accept the Visa, MasterCard, Maestro cards, Paypal, and Amex (Paypal) as methods of payment. If you have no credit card, send us an e-mail message with your order selections, and we'll send to you the information necessary to place your order.
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|About Us BelgianShop are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales [at] belgianshop [dot] com.|
Our Contact details:
Tech-Nobel sa Couloury 1 Verviers 4800 Belgium
Phone: +32 87 394240
Fax: +32 87 352234
Email: sales [at] belgianshop [dot] com
|Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.|
We accept credit card payment ( Visa , Mastercard and Amex.) and paypal services.
You will be given ample possibilities to communicate the delivery date, messages, special instructions and more during the order process. We encourage you to let us know as much as possible because we really want to customize your order and give it all the special attention it needs.
It is also possible to send gifts to multiple delivery destinations during one order. For very large orders, we are happy to enter all the necessary information into our system for you. Just e-mail us or send a fax to +32 (0) 87 352234
|Shipping And Handling Your exact shipping cost depends on the delivery destination and total weight, and will always be quoted separately in the shopping cart. No surprises at the end of the order processing! |
|Delivery Schedule We deliver your order right away. We will normally send your order to you in a few business days .|
|Back Orders If your item is not in stock, we will contact you as soon as possible. You will always be emailed with the option to cancel your order or change it.|
|Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
Guarantee At BelgianShop, we are proud of our customer service.
Delivery outside the EU may be subject to local import taxes, which are the clients responsibility where they apply. Unfortunately we cannot advise you what these charges will be and we are not responsible for them.
|Reaching Us If you need to reach us, please email us on sales [at] belgianshop [dot] com, alternatively, you can call on +32 87 394240 (International +44 +32 87 394240) or fax us on +32 87 352234 or write to us at Tech-Nobel sa Couloury 1 Verviers 4800 Belgium|